Sr. Technical Director - Global Tech Studio
2015 - PRESENT
Serve as Sr. Technical Director, providing services to multiple Fortune 100 firms all over the US and EMEA clients, responsible for managing 250+ offshore resources and a large number of onsite resources to ensure delivery of multiple IT projects. Primarily focus is on Security and Network Operations, as well as responsible for a variety of implementations ranging from mobile applications to custom implementations involving leading ERP, CMS, and Portal technologies.
- Manage the end- to- end deliveries, from Requirement Gathering through Production Support and customer training.
- Highly experienced in interacting with executive (CxO) stakeholders, with the ability to convey the project’s highly technical solutions into expected outcomes to manage expectations and earn the trust and loyalty of high-level client business leaders.
- Demonstrate a thorough understanding of GxP procedures and Software Validation Process as governed by the underlying SOPs, CFR Part 11 and EU Annex 11.
- Provide strong leadership and effective interdepartmental communication to effectively meet or exceed all project timelines and budgetary goals.
- Serve as a liaison between operations and IT to identify and drive implementation of solutions and resolve issues surrounding the complex deployment of international platforms.
- Consistently implement programs that result in substantial cost savings while improving and modernizing technology infrastructure to better serve customer needs.
- Provide hands-on project management and served as a key member of the technology strategy team specializing in framework architecture.
- Define business process, application, and technology requirements for multiple applications across all business units.
- Facilitate communications and negotiated with team members to build alignment between business and technology groups.
- Understand core business processes and identified technologies to support and enhance operations.
Sr. Application Engineering Manager - Gilead Sciences
2013 - 2015
Directed the delivery of this multi- million dollar program, managing a team of 15+ resources including Business Analysts, Developers, SQA testers, UI/ X Designers and, Technical Writers to design and implement business-critical applications from scratch that provided drug release support to Pharmaceutical Drug Manufacturing group.
- Researched and incorporated the latest technologies to provide a nifty interface and support interaction with legacy systems in use at Gilead, which provided key functionality to help with the Budgeting and Forecast for Chemical and Biologics Outsourcing group, Batch Review and Release process, and support generation of reports for critical FDA inspections.
- Led the engagement with multiple Business groups (both Clinical and Commercial domain) to define the product delivery roadmap, technological vision and strategy from concept inception to delivery.
- Presented and demonstrated all business, technical and status artifacts, throughout the program lifecycle, to program executive committee on a periodical basis.
- Worked collaboratively to revamp the drug manufacturing and release processes across multiple teams and external partners, eliminating redundancies, automating processes and increasing flexibility to react faster to business dynamics.
- Engagement with third Parties on product evaluation, integration design, implementation and support strategy.
- Played a lead role in Integration Strategy and Roadmap with existing Business Systems, such as a Finance web application to accurately budget and forecast purchases utilizing pending purchase orders, invoices and checks and, a corporate portal to provide detailed information on business processes and applications undergoing implementation and enhancements within the group.
- Enables the Chemical and Biologics Outsourcing groups to provide budget and forecast data, enabling them to plan for manufacturing activities well in advance and reduce waste while protecting timelines.
- Part of the innovation team that created our cloud strategy for sourcing the data from underlying instruments & processes and making the solution available to global teams.
- Led the application development implementation strategy and execution to create mission critical tools and processes which allowed Gilead and its partner organizations to successfully launch and release drug batches by FDA’s CFR Part 11 and EU’s Annex 11 regulations.
- Defined new SOP procedures to support enhancements and implementations within the group as per business needs and ensured compliance with GxP regulations per existing and newly created SOPs (following Gilead’s standard).
- Plan and Implement internal and Third Party Production Support Procedures following regulated protocols.
- Participated in Product Readiness Planning & Delivery to UAT, followed by Validation cycle, as well as the Infrastructure Implementation Plan (Development, Test, UAT, Production) including Disaster Recovery planning & setup.
Director of Enterprise Architecture - W3Eye Incorporated
2007 - 2013
Provided exceptional direction on projects for key Fortune 500 clients, leading the strategy on Enterprise Architecture, with initiatives estimating up to $10M. Responsible for independently managing globally distributed, cross-functional teams that included Business Analysts, UIX, UI Designers, Developers, Integration Consultants, Testers, Release Managers, Project Managers, Infrastructure Engineers, SMEs, Compliance/ Legal, Production Support Engineering and others in the delivery of business solutions. Major clients included Cisco Systems, Mc Afee, Genentech, Pacific Gas & Electric, Internal Revenue Service, Travel Channel, Safeway, QVC, Rosetta Stone, Independent Health, Legislative Data Center – State of California, Grant Thornton, and Tetra Tech.
- Delivered new products development leading phases of concept, strategic planning, product development/integration, release through to business benefit measurement and realization, devising the Technology Roadmaps to achieve alignment of investments in technology products and development of new capabilities to gain capital of future market needs.
- Created and implemented Product Integration Plans to provide a vision of integration and evolution of the technology, combining existing and new products and systems.
- Built strong working partnerships with senior, product and business management, and stakeholders to define product development or integration strategy while devising cost-effective, scalable and efficient technical solutions.
- Presented and demonstrated all business, technical and status artifacts, throughout the product delivery lifecycle to executive/ steering committees comprising of top management.
- Led Architecture Review Boards on Solutions’ evaluation, design, implementation and tested artifacts.
- Served as Enterprise Architect on multiple projects, providing design and architecture guidance on key integration strategies.
- Planned Infrastructure/Hardware Sizing, including Infrastructure planning and setup - to host business systems and applications providing DR capabilities.
Principal Architect - Vignette Incorporated
2005 - 2007
Served as the Principal Architect in the Professional Services team, demonstrating thought leadership within the organization.
- Played a critical role ensuring the project success by providing guidance, technical expertise and leadership on concurrent projects at various levels ranging from design to implementation.
- Worked directly with leading industry clients Safeway, Nike, Genentech, California State Automobile Association, and Robert Half International.
Senior Business Consultant - BEA Systems
2005 - 2005
Provided strong client support as a Senior Business Consultant, working directly with client teams on product support related to BEA portal servers, Application Server, Integration and BPM Products.
- Successfully developed and architected specific infrastructure architecture recommendations to clients, gathering requirements and making recommendations that supported business growth, efficiency, and innovation.
- Chosen to work collaboratively in a cross-functional team for key client projects, including Pacific Gas & Electric, and MCI.
- Responsible for analysis and identification of customer software solutions, definition and documentation of the architecture of the solution under development, leading teams in determining client requirements and providing enhancements and customizations to products/ tools using web and J2EE technologies.
- Gained deep experience working on Fusion Middleware and Aqua Logic tools.
Additional Experiences
- Vignette Corp. (Now Open Text): 2002 – 2005, Achitect, Vignette Professional Services
- Epicentric Incorporated (Now Open Text): 2001 – 2002, Team Lead-Module Development
- Softweb Corporation: 1999 – 2001, Senior Software Engineer
- Softnet Systems Inc, 1999, Software Engineer/Systems Administrator
- Lahore University of Management Sciences: 1998 – 1999, Software Developer
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